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Question

Hotspot no data

  • November 21, 2025
  • 3 replies
  • 31 views

New to ID.  Got unlimited data but when i use my phone as a hot spot it connects but says no internet.  My broadband is down until tuesday and need to get my laptop online

3 replies

JoeKing
Silver Contributor
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  • Silver Contributor
  • November 21, 2025

@DamianBurrin  Welcome to IDMobile have you got your mobile data turned on and does it show 4G or 5G in the notification bar? If yes and you've turned on your hotspot and followed the instructions you should be able to share the hotspot. Here's the thing some devices you have to use the 2.4Ghz radio band and not 5Ghz as some devices can not detect the higher 5Ghz band.

So make sure your hotspot is set to 2.4 Ghz and then search for this network on the device you want to connect to. If or when you connect there after you can see if it connect to thr 5Ghz band. 

 

 

 

Joe 😉


  • Author
  • New Contributor
  • November 21, 2025

Thanks yes, all that was set.

Restarted my mobile and it seems to have resolved it and all working now :-)


JoeKing
Silver Contributor
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  • Silver Contributor
  • November 22, 2025

@DamianBurrin Excellent news and thanks for reporting back to us with this update.

 

Joe 🙂