How can I call Australia from UK?

Forum|Forum|7 months ago
January 11, 2026
8 replies
226 views

Hi, I know there are previous topics about this but they didn't publish the answer, as far as I can see.

Why can't I call Australia from the UK?

Everything is set up on my phone and in my plan to allow international calls but it simply won't connect.

Help please!

Best answer by WelshPaul

You need 00 to let the network know it's an international call

Both “00” and “+” are valid. Both should work! If one isn’t, try the other.

MZone

Platinum  Contributor

Have you set a spend cap on your account or international option is switched off under manage your iD account?

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

S

Stu6120Author

New Contributor

Hi, everything is set to allow international calls, on the phone and in the app, spend cap is set at £10.

Still doesn't work, is there another setting somewhere?

WelshPaul

Platinum  Contributor

What international dialling format are you using to make the call?

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

S

Stu6120Author

New Contributor

0061 then the Aussie number, called before on other networks, not a problem. ID seems to have a problem and nobody seems to have the answer! Very frustrating.

WelshPaul

Platinum  Contributor

0061 is valid and should work. Maybe try replacing 00 with a +

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

S

Stu6120Author

New Contributor

You need 00 to let the network know it's an international call, then you put the country code 61.

Never put the + in a call, never needed to.

There is something else going on with ID..…

They don't make it easy.

WelshPaulAnswer

Platinum  Contributor

You need 00 to let the network know it's an international call

Both “00” and “+” are valid. Both should work! If one isn’t, try the other.

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

M