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Community Member
November 19, 2025
Question

How can I keep old number without PAC code?

  • November 19, 2025
  • 2 replies
  • 264 views

Hi, I bought an ID mobile plan and then had to go abroad for a few weeks so I couldn’t port my number. I can’t get a PAC code now but would like to keep my old number. Is there any way I can do this?

    2 replies

    JoeKing
    Silver Contributor
    Silver Contributor
    November 19, 2025

    @mimgrace  Unless you old provider has closed your account and your number is dead I'm af3 you've lost that number.. If your number is still active just call your old provider and as for a PAC code they a valid for 30 days from the time of issue.

    There after you can port your number onto IDMobile once you have a PAC code. 

     

     

    Joe 🙂

    Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉
    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    November 20, 2025

    Hi ​@mimgrace 

     

    The only way to keep your mobile number from your previous network provider is by requesting a PAC code from them. If you’d like to keep the number you currently have with iD Mobile, you’ll need to upgrade on the same plan the number is registered to.

     

    Regards,

     

    Gemma 

    The iD Mobile Team

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