Skip to main content
Community Member
Teacup
Community Member
Nov 3, 2026 4:07 PM UTC
Question

how do i get customer services to sort out a pac that is not working

How do I get help with a valid pac the one I have is not working on lebara 

    1 reply

    Menasia.E
    iD Mobile Employee
    Menasia.E
    iD Mobile Employee
    Nov 4, 2026 12:45 PM UTC

    Hi there,

     

    I'm sorry to hear you're having trouble using your PAC code with Lebara.

     

    It's possible that the PAC code has either expired or been cancelled on our network, which could prevent it from working. To investigate this further and get the issue resolved, please contact our Live Chat team, who can check the status of the PAC code and provide further assistance.

     

    You can get in touch with them here: https://www.idmobile.co.uk/live-chat

     

    Our team will be happy to look into this for you and help get your number transfer back on track.

     

    Kind regards,

     

    MenasiaE

    iD Mobile

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement