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Community Member
May 31, 2026
Question

how do i send my PAC code - to keep my existing number

  • May 31, 2026
  • 2 replies
  • 68 views

How do I send my PAC code to keep my existing number - appears far from straightforward 

    2 replies

    Geluk
    Silver Contributor
    Silver Contributor
    May 31, 2026

    It’s very straightforward if you follow instructions when you log in; When your 1pMobile SIM arrives, log into your account and activate your SIM.

     

    Follow instructions in letter sent with your 1P SIM, using ACTIVATION CODE provided.

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    iD Mobile Employee
    June 2, 2026

    Hi ​@Ossiedog 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.