how to claim your gift /samsung chromebook ? | iD Mobile Community
Skip to main content
Question

how to claim your gift /samsung chromebook ?

  • October 8, 2025
  • 2 replies
  • 295 views

I upgraded my contract. Samsung 25 edge that suppose to come with a Samsung chromebook. The laptop didn’t come  how do I claim it? No instruction how to get it on the id app.

2 replies

andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • October 10, 2025

Have you visited https://www.samsungoffers.claims/galaxygift2025, ​@Generalh91


Forum|alt.badge.img+1
  • iD Mobile Employee
  • October 10, 2025

Hi ​@Generalh91

I do apologize for any inconvenience caused relating to the claim.

Please see below for the instructions on how to claim this.
 

Step 1:
Purchase a Samsung Galaxy S25 Plus, Samsung Galaxy S25 Ultra, Samsung Galaxy S25 Edge, Samsung Galaxy Z Fold7 or Samsung Galaxy Z Flip7 and claim a Samsung Galaxy Chromebook Go. Promotion runs between 20/08/2025 - 02/10/2025

Step 2:
Claims must be submitted by 01/11/2025 23:59 at https://www.samsungoffers.claims/galaxygift2025

All participants must claim within 30 days of purchase. Offer is non-transferable and there is no cash alternative. Maximum 1 Claim per Promotion Product purchase.

If the purchase is returned, ‘Samsung Galaxy Chromebook Go’ must also be returned.

This can be found on the following part of the iD mobile website: https://www.idmobile.co.uk/claim-your-offer 

Thanks 
Hosai