how to monitor roaming useage

Hi ​@Dawhite 

 

You can keep track of your roaming usage through the iD Mobile app or your online account.
 

When you’re travelling, any usage in the EU will be taken from your inclusive roaming allowance, while usage in the UK will come from your standard monthly plan. These are tracked together in your account, so you’ll see your overall data, minutes, and texts usage rather than a fully separated UK vs EU breakdown.
 

To monitor what you’ve used each month:

• Log in to the iD Mobile app or My Account online
• Check your usage/allowances section to see how much data, minutes, and texts you have remaining
• Review your recent activity or bill for a more detailed view of when and where usage occurred

If you’re regularly switching between the UK and EU, it’s a good idea to check your usage frequently to avoid unexpected charges once your allowance is used up. Please keep your bill CAP on £0 to avoid out of plan charges. 

-Owethu