how to obtain documentary proof of usage and blacklisting for a stolen phone insurance claim. | iD Mobile Community
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how to obtain documentary proof of usage and blacklisting for a stolen phone insurance claim.

  • August 20, 2025
  • 2 replies
  • 131 views

Paul Murray
Community Member

Hi iD Mobile Community. I need to submit a request for proof of usage for a Nothing phone that was recently stolen. I urgently need these documents to process an insurance claim, which is time sensitive. I specifically need: a document showing proof of usage which must include the device make, model, IMEI number and the first and last date the device was used. Additionally I need a proof of blacklisting document which must show when the device was blacklisted and the IMEI number. I’d really appreciate your help. Thanks in advance.

Best answer by WelshPaul

The following guide explains the process:

 

2 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • August 21, 2025

The following guide explains the process:

 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • August 25, 2025

Hi there ​@Paul Murray, we hope that ​@WelshPaul was able to help.

 

Please let us know if any further questions.

 

Thanks,

Tyler