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Paul Murray
Community Member
Community Member
August 20, 2025
Solved

how to obtain documentary proof of usage and blacklisting for a stolen phone insurance claim.

  • August 20, 2025
  • 2 replies
  • 484 views

Hi iD Mobile Community. I need to submit a request for proof of usage for a Nothing phone that was recently stolen. I urgently need these documents to process an insurance claim, which is time sensitive. I specifically need: a document showing proof of usage which must include the device make, model, IMEI number and the first and last date the device was used. Additionally I need a proof of blacklisting document which must show when the device was blacklisted and the IMEI number. I’d really appreciate your help. Thanks in advance.

    This topic has been closed for replies.
    Best answer by WelshPaul

    The following guide explains the process:

     

    2 replies

    WelshPaul
    Platinum 
Contributor
    WelshPaulAnswer
    Platinum 
Contributor
    August 21, 2025

    The following guide explains the process:

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    August 25, 2025

    Hi there ​@Paul Murray, we hope that ​@WelshPaul was able to help.

     

    Please let us know if any further questions.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.