How to retrieve old voicemail messages | iD Mobile Community
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How to retrieve old voicemail messages

  • January 19, 2026
  • 3 replies
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New Contributor

I have voicemail set up. I received some messages in my voicemail in Oct and Nov 2025. These were automatically deleted over time. How do I get these messages back? Thanks

Best answer by WelshPaul

Unfortunately, you cannot retrieve deleted voicemails.

    3 replies

    WelshPaul
    Platinum 
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    • WelshPaul
    • Platinum 
Contributor
    • Answer
    • January 19, 2026

    Unfortunately, you cannot retrieve deleted voicemails.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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    New Contributor
    • Franca
    • Author
    • New Contributor
    • January 19, 2026

    Thank you for your help. How long are the messages saved for then? I heard the messages on my voicemail and saved them, but then they disappeared. I assume automatically deleted. But where do these messages go? I haven't deleted them? Do I have to keep saving them after a few days each time?

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • January 19, 2026

    Hi ​@Franca 

     

    On iD Mobile, unlistened voicemails are kept for about 22 days, after which they get deleted, while listened-to messages are generally stored longer, often around 30 days, but you must actively save them or download them via an app to keep them permanently, as they'll eventually expire and disappear from the network's servers. 

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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