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Question

how to use old number on phone app

  • April 28, 2026
  • 1 reply
  • 1 view
C
New Contributor

My sim is set up with my old number but the app won’t let me log in using it. How can I fix this?

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • April 28, 2026

    Hi ​@Carr09,

     

    When the transfer completes, you will receive a text to be informed. Thereafter, you can register using your desired number. 

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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