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Community Member
May 13, 2026
Question

how to withheld my number

  • May 13, 2026
  • 1 reply
  • 484 views

I sometimes need to withhold my phone number because I call my customers, but it doesn’t allow me to 

    1 reply

    Lamiya C
    iD Mobile Employee
    iD Mobile Employee
    May 19, 2026

    Hi ​@Chera,

     

    Thanks for getting in touch. I understand why you’d want to withhold your number when calling customers.
     

    Please try the following steps:

    To withhold your number (iPhone):

    Go to Settings > Phone > Show My Caller ID
    Turn Show My Caller ID OFF
     

    To withhold your number (Android):

    Open Phone app
    Tap Settings > Call settings
    Select Caller ID
    Choose Hide number
     

    You can also try dialling 141 before the number you’re calling to hide your number on a per-call basis.
     

    If it still doesn’t work after this, please let us know your handset model and we’ll help look further.

     

    Lamiya

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