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Question

how to withheld my number

  • May 13, 2026
  • 1 reply
  • 99 views

I sometimes need to withhold my phone number because I call my customers, but it doesn’t allow me to 

1 reply

Lamiya C
iD Mobile Employee
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  • iD Mobile Employee
  • May 19, 2026

Hi ​@Chera,

 

Thanks for getting in touch. I understand why you’d want to withhold your number when calling customers.
 

Please try the following steps:

To withhold your number (iPhone):

Go to Settings > Phone > Show My Caller ID
Turn Show My Caller ID OFF
 

To withhold your number (Android):

Open Phone app
Tap Settings > Call settings
Select Caller ID
Choose Hide number
 

You can also try dialling 141 before the number you’re calling to hide your number on a per-call basis.
 

If it still doesn’t work after this, please let us know your handset model and we’ll help look further.

 

Lamiya