Hi ​@Toppy2025 

Thank you for getting in touch with us. If you’re travelling to Switzerland and want to use your phone for calls, texts and data while you’re there, there are a few things to be aware of:

Switzerland is not part of the EU roaming zone, so roaming charges may apply depending on your plan. To help keep costs low while you’re abroad, here are some options:

Purchase a roaming add-on / bolt-on before you travel — these typically offer a set amount of data, minutes and texts for use abroad at a fixed cost.

Use Wi-Fi where possible for data and calls using apps like WhatsApp/FaceTime/Skype.

Check in-plan roaming allowances — if your plan includes any roaming benefits, these might reduce charges.

To change your spend Cap limit:

To change this:

Log into the iD Mobile app or My iD online portal

Go to Account Settings → Spend Cap

Adjust the cap to an amount that suits you (example: £20 or £30)

Thank you,

Zandile