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i am trying to get a second contact and this is what you have emailed me however my account is abouy two years old

  • February 2, 2026
  • 1 reply
  • 5 views

 

Best answer by WelshPaul

They probably looked at the day/month and not the year of your existing account and assumed you’re a new customer. Lazy customer service at its best!

 

You can reach the iD Mobile sales team by phone at 020 7139 1397. They are available Monday to Friday from 9:00 AM to 6:00 PM. Give them a call to discuss your order.

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WelshPaul
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  • February 2, 2026

They probably looked at the day/month and not the year of your existing account and assumed you’re a new customer. Lazy customer service at its best!

 

You can reach the iD Mobile sales team by phone at 020 7139 1397. They are available Monday to Friday from 9:00 AM to 6:00 PM. Give them a call to discuss your order.