i am trying to get a second contact and this is what you have emailed me however my account is abouy two years old

Forum|Forum|6 months ago
February 2, 2026
1 reply
62 views

Best answer by WelshPaul

They probably looked at the day/month and not the year of your existing account and assumed you’re a new customer. Lazy customer service at its best!

You can reach the iD Mobile sales team by phone at 020 7139 1397. They are available Monday to Friday from 9:00 AM to 6:00 PM. Give them a call to discuss your order.

WelshPaulAnswer

Platinum  Contributor

They probably looked at the day/month and not the year of your existing account and assumed you’re a new customer. Lazy customer service at its best!

You can reach the iD Mobile sales team by phone at 020 7139 1397. They are available Monday to Friday from 9:00 AM to 6:00 PM. Give them a call to discuss your order.

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.