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Question

I give up with 5g coverage

  • August 21, 2025
  • 3 replies
  • 21 views
M
New Contributor

I'm ready to give up with this new Samsung s25. The 5g coverage is slower than my old dial up Internet. I was previously with O2 and never had a days trouble with Internet speeds. Now I'm experiencing buffering with my speeds, it's like the 1990's. I've only had the phone a month and would gladly give it back if I could. My area postcode is CH62 

    3 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • August 25, 2025

    Hi there ​@Mafi, sorry to hear that. What’s the full postcode please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    M
    New Contributor
    • Mafi
    • Author
    • New Contributor
    • August 25, 2025

    Hi, The full postcode is Ch624zd. I'm considering buying an e-sim with another provider, just so I have coverage. Obviously this is going to cost me, but what else can I do.

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • August 27, 2025

    Hey there ​@Mafi, as you can see from the coverage checker, we’d expect a weak 5G signal here:

     

    https://www.three.co.uk/support/network-and-coverage/coverage?location=AL7+1RR

     

    Please switch to 4G in this area to get the best signal.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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