Hi ​@Yeeha28,

Thank you for getting in touch. 

We’re sorry to hear you’re having trouble accessing the iD Mobile website, especially when you’re looking to take out a new plan.

As this is a public forum, we’re not able to check or unblock access directly from here. However, there are a few quick things you can try that often resolve this:

• Clear your browser’s cache and cookies
• Try using a different browser or device
• Turn off any VPNs or ad blockers that might be affecting access
• Switch between Wi-Fi and mobile data to see if that helps

If you’re still having trouble after trying the above, we’d recommend getting in touch with our Sales Team, who can help you complete your purchase and check if there’s an issue with access.

You can contact them here: https://www.idmobile.co.uk/live-chat

They’ll be happy to help you get set up with a new plan

Regards,

Gemma M

The iD Mobile Social Media Team