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New Contributor
February 15, 2026
Question

i have receiced a new sim issues & no number

  • February 15, 2026
  • 3 replies
  • 56 views

I have received a new sim but no number so unable to set it up

    3 replies

    Geluk
    Silver Contributor
    Silver Contributor
    February 15, 2026

    Place SIM in your phone and when network sees, a number is issued; then look in phone settings, then SIM settings where you’ll find your number.

    Alternatively sent a text to another phone, which’ll show your number.

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    New Contributor
    February 15, 2026

    Thanks for your response. I’ve checked & the mobile number is blank. I’ve tried ringing another phone & it just says network busy 🤷

    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    February 17, 2026

    Hi ​@Dan.England75 

    If you have placed an order with iD Mobile the mobile number and contract details is emailed to you.

    If you have received a replacement sim for the contract, you need to then activate the sim.
    You can do so by following this link: www.idmobile.co.uk/yoursim or you can get in contact with us to active the sim.

    Thanks,
    Hosai
     

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