i keep losing sinal

Forum|Forum|1 year ago
December 14, 2024
16 replies
233 views

I continually am losing signal in areas where that never used to be a problem. Do I need a replacement SIM card?

Best answer by Kash M

Hi @Redkram,

Welcome to the Community!

You can check the network coverage and network status at the link below:

If you don’t see any issues, please test the SIM in a different handset.

Kash

Show previous replies

WelshPaul

Platinum  Contributor

Do you have a physical SIM card inserted into your phone @Amanda Bee?

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Amanda Bee

New Contributor

Yes

Tyler C

iD Mobile Employee

Hey there @Amanda Bee, have you tried a free replacement SIM card with us before? If not, please see how below as we’d recommend doing so:

Thanks,

Tyler

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

O

Organicgran

New Contributor

For the last month it so I repeatedly lose phone signal in places I've never had a problem before. I've checked the signal strength and checked for any area specific issues and there are none 🤷🏼‍♀️

Tyler C

iD Mobile Employee

Hi there @Organicgran, sorry to hear that. What are the full postcodes and what device do you have please?

Thanks,

Tyler

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

O

Organicgran

New Contributor

Hi Tyler

I have a Fairphone. Most problems occur in SA62 0ER but aren't confined to there.

Jude