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Community Member
Mserz81
Community Member
October 18, 2026

i need a physical sim for my current number

I need to send my phone which works using an esim for repair.  I have a spare phone but require a physical SIM card.

 

Is there an easy way to get one?

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    October 18, 2026

    Hi ​@Mserz81,

     

    If you need a physical SIM while your eSIM device is away for repair, please contact our Live Chat team. They'll be able to discuss the options available and help arrange a physical SIM for you.

     

    If you need it sooner, you can also collect a replacement SIM from any Currys store.

     

    You can contact Live Chat here: https://www.idmobile.co.uk/live-chat 


    Regards,


    Gemma M
    The iD Mobile Social Media Team

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