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Community Member
April 21, 2026
Question

i need proof of purchase

  • April 21, 2026
  • 3 replies
  • 60 views

I need proof of purchase foe my new upgrade

    3 replies

    Anneline M
    iD Mobile Employee
    iD Mobile Employee
    April 21, 2026

    Hi ​@jl1015456 

     

    Thank you for reaching out. We’d be happy to assist you with getting your proof of purchase.
     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    -Anneline

    New Contributor
    May 19, 2026

    I need proof of purchase to claim a gift after upgrade

     

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    May 19, 2026

    Hi ​@Loudon1981,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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