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Question

i need proof of purchase

  • April 21, 2026
  • 3 replies
  • 48 views

I need proof of purchase foe my new upgrade

3 replies

Anneline M
iD Mobile Employee
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  • iD Mobile Employee
  • April 21, 2026

Hi ​@jl1015456 

 

Thank you for reaching out. We’d be happy to assist you with getting your proof of purchase.
 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

I'll speak to you there.

 

-Anneline


  • New Contributor
  • May 19, 2026

I need proof of purchase to claim a gift after upgrade

 


Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • May 19, 2026

Hi ​@Loudon1981,

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

 

We'll speak to you there.

 

Thanks,

 

Gemma M

The iD Mobile Social Media Team