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Question

I need to cancel an esim order

  • August 5, 2025
  • 1 reply
  • 51 views
M
New Contributor

My daughter made an eSim order last night but has now changed her mind. I cannot find a way to cancel it for her. No account was made when the order was put in so no way for her to contact through love chat. Please advise.

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • August 5, 2025

    Hi there ​@Moblijo85x, did you order via iD Mobile online, Currys, Carphone Warehouse, E2Save or Mobiles.co.uk please?

     

    Thanks,

    Tyler

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