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I set a Pac code date when i ordered my phone, but my phone hasnt arrived yet

  • May 26, 2026
  • 1 reply
  • 5 views
H
Community Member

Hi, I had to set a date for my PAC code switch over, but I didn’t know when to put it, so I just put it a week from my order date. However my phone hasn’t come yet and the pac code date I chose is tomorrow. 
 

1- will this affect my new phone when I do try to use a pac code 

 

2- will this mean my phone contract shuts off on the date I chose even if I haven’t used my pac code yet 

    1 reply

    M
    iD Mobile Employee
    Forum|alt.badge.img+6
    • Michael Z
    • iD Mobile Employee
    • May 26, 2026

    Hi ​@HarryJP ,

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

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