I ordered a 1 month SIM contract before realising I can do this though an upgrade, how do I cancel my original order as my account has now been updated to my new 1 month rolling contract?
Question
I've ordered a sim card before realising i can upgrade to SIM only, how do i cancel my order
Hi
Thank you for your message. If you would like to cancel, please get in touch with our customer service team. You can reach us through our social media channels (Facebook or Instagram), via Live Chat: https://www.idmobile.co.uk/live-chat , or by emailing us at socialqueries@idmobile.co.uk
with the details of your request.
Alternatively, I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks.
Michael Z
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