New Contributor

I want to change my ESM from my old phone to my new phone.

Forum|Forum|10 months ago
October 9, 2025
3 replies
168 views

Pinned Reply By Tyler C

Hey there @Constatindumitrascu, unfortunately, you cannot transfer eSIM’s from one phone to another on our network. Therefore, you’ll just need to request a free replacement eSIM and activate it on your new phone:

Thanks,

Tyler

Tyler C

iD Mobile Employee

Hey there @Constatindumitrascu, unfortunately, you cannot transfer eSIM’s from one phone to another on our network. Therefore, you’ll just need to request a free replacement eSIM and activate it on your new phone:

Thanks,

Tyler

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C

ConstatindumitrascuAuthor

New Contributor

OK then I request a new ESIM to be sent to me

Tyler C

iD Mobile Employee

Hi there @Constatindumitrascu, please follow the steps above.

Thanks,

Tyler