I want to change my ESM from my old phone to my new phone. | iD Mobile Community
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I want to change my ESM from my old phone to my new phone.

  • October 9, 2025
  • 3 replies
  • 54 views

I want to change my ESM from my old phone to my new phone.

October 9, 2025

Hey there ​@Constatindumitrascu, unfortunately, you cannot transfer eSIM’s from one phone to another on our network. Therefore, you’ll just need to request a free replacement eSIM and activate it on your new phone:

 

 

Thanks,

Tyler

3 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • October 9, 2025

Hey there ​@Constatindumitrascu, unfortunately, you cannot transfer eSIM’s from one phone to another on our network. Therefore, you’ll just need to request a free replacement eSIM and activate it on your new phone:

 

 

Thanks,

Tyler


OK then I request a new ESIM to be sent to me


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • October 9, 2025

Hi there ​@Constatindumitrascu, please follow the steps above.

 

Thanks,

Tyler