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Community Member
May 13, 2026

i want to set up a direct debit

  • May 13, 2026
  • 1 reply
  • 57 views

Help

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    May 13, 2026

    Hi ​@Sophiefizou

     

    Thanks for getting in touch.

     

    You can set up a Direct Debit quickly and securely through the iD Mobile app by following these steps:

    1. Open the iD Mobile app and sign in
    2. Go to My Account
    3. Select Payments / Billing
    4. Tap Manage payment method
    5. Choose Set up Direct Debit
    6. Enter your bank account details and confirm the instruction

    Once completed, you’ll receive a confirmation that your Direct Debit has been successfully set up.

     

    You can also set this up via your online account at my.idmobile.co.uk by going to Billing > Payment methods.

     

    If you have any issues completing this, please let us know and we can help further.

     

    Owethu