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i would like to speak to a human not chatbot

  • August 27, 2025
  • 7 replies
  • 238 views

How do I speak to a human 

7 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • August 30, 2025

Hey there ​@mandipag, we’re contactable here, via our live-chat and via our social media pages on Facebook and Twitter, all of which are ran by humans.

 

Thanks,

Tyler


WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • August 30, 2025

How do I speak to a human 

Tell the bot you want to speak with a person .


Decembersangel72
Gold Contributor
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Hi ​@mandipag 

As ​@WelshPaul  has advised (Thank you kindly), type ‘Talk to a person’ in the Live Chat dialogue box to connect with an adviser and bypass the chatbot. Just be aware that all advisers talk to several cuntomers at any one time and so it may take a while to initially connect and then get replies, so please be patient.

Good Luck x


  • New Contributor
  • August 31, 2025

Speak to a person


  • New Contributor
  • August 31, 2025

My monthly contract ends in 18 days and idmobile have sent me an email to this effect. I would like to stay with id mobile on a 30 day sim only contract but would to know if this is possible and will I be charged for doing this?


  • Active Contributor
  • September 2, 2025

I want to speak to a human in the chat bot service 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 3, 2025

Hi there ​@Gazzeck & ​@Hybrid, simply ask to speak to an agent via our live-chat:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler