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Community Member
August 27, 2025

i would like to speak to a human not chatbot

  • August 27, 2025
  • 7 replies
  • 654 views

How do I speak to a human 

    7 replies

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    August 30, 2025

    Hey there ​@mandipag, we’re contactable here, via our live-chat and via our social media pages on Facebook and Twitter, all of which are ran by humans.

     

    Thanks,

    Tyler

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    WelshPaul
    Platinum 
Contributor
    Platinum 
Contributor
    August 30, 2025

    How do I speak to a human 

    Tell the bot you want to speak with a person .

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Decembersangel72
    Gold Contributor
    Gold Contributor
    August 31, 2025

    Hi ​@mandipag 

    As ​@WelshPaul  has advised (Thank you kindly), type ‘Talk to a person’ in the Live Chat dialogue box to connect with an adviser and bypass the chatbot. Just be aware that all advisers talk to several cuntomers at any one time and so it may take a while to initially connect and then get replies, so please be patient.

    Good Luck x

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    New Contributor
    August 31, 2025

    Speak to a person

    New Contributor
    August 31, 2025

    My monthly contract ends in 18 days and idmobile have sent me an email to this effect. I would like to stay with id mobile on a 30 day sim only contract but would to know if this is possible and will I be charged for doing this?

    Active Contributor
    September 2, 2025

    I want to speak to a human in the chat bot service 

    J Greives
    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    September 3, 2025

    Hi there ​@Gazzeck & ​@Hybrid, simply ask to speak to an agent via our live-chat:

     

    https://www.idmobile.co.uk/live-chat

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.