We have our sim in a router to provide internet. Our router and all our devices show we have only used around 60GB in the past 2 weeks (since it renewed on the 25th last month) rather than 120GB. Called customer service and the lady said to take the phone to Curry's about it using too much data (??) even though the sim is in the router, not the phone. Thoroughly annoyed about this with no way to fix it, but can't leave iD Mobile without paying a cancellation fee.
Question
ID says we used 120GB in less than 2 weeks when we only used 60 - how to fix?
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