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Community Member
May 5, 2026
Question

If I pay a redemption fee, can I upgrade early?

  • May 5, 2026
  • 1 reply
  • 78 views

I am not eligible for upgrade until July.  Is there any way to pay the shortfall and upgrade early?

    1 reply

    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    May 5, 2026

    Hi ​@Boomer,

    Thank you for getting in touch with us, there is no way to get the plan upgraded before the eligibility date which is usually 2 months before the plan expires for handset upgrades and then 24 days before for the sim only upgrades.

    Thanks,
    Hosai

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