If i sign up for a new phone contract, that comes with a new supplied ID SIM, Do i have to use the new ID mobile SIM or can i use my existing non ID mobile sim in the new phone? | iD Mobile Community
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If i sign up for a new phone contract, that comes with a new supplied ID SIM, Do i have to use the new ID mobile SIM or can i use my existing non ID mobile sim in the new phone?

  • November 25, 2025
  • 4 replies
  • 45 views
A
Active Contributor

Hi Guys, This may seem a strange question, but please bear with me…

I am looking at a new Google Pixel 10 Pro 256gb phone, and ID mobile have come up with one of the best deals at the moment, where i would be paying £ 99.00 up front and then £29.99 per month for 24 months (plus the yearly April increases) resulting in a total cost over the 24 months of £ 992.72, which is cheaper than buying the phone SIM free. 

My question is, if i ordered one of these phones from ID mobile, do i have to use the supplied ID mobile sim, or could i use my existing, non ID mobile sim card that i have with another current supplier? I am happy to pay the £29.99 per month (plus yearly increases) even though i know this comes with another sim that i am effectively paying for, because in a round about way, i am getting 24 months interest free on the phone itself. 

I hope that makes sense…

Any info would be most appreciated.

 

    4 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • November 25, 2025

    The Pixel 10 phone would be network unlocked (aka SIM free), so you could use it with any network, ​@andyp123.

     

    You don’t have to use the iD SIM - you only need to make the scheduled repayments, and remember to cancel the contract and close your iD account, upon completion of the 24-month minimum term.

     

    🍀 

    Forum member (non-iD).
    A
    A
    Active Contributor
    • andyp123
    • Author
    • Active Contributor
    • November 25, 2025

    Thank you ​@andewhite. I was hoping that would be the case. 👍

     

    andewhite
    G
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • November 25, 2025

    Hi ​@andyp123 

     

    You don’t need to use the iD-supplied SIM card for your phone to work, but if you want to receive messages from us or register for the iD Mobile app, you will need to use that SIM card in those situations.

     

    Regards,

     

    Gemma

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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    Active Contributor
    • andyp123
    • Author
    • Active Contributor
    • November 25, 2025

    Thank you ​@Gemma M , most appreciated. 

     

    andewhite

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