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im trying to reach customer

  • October 21, 2025
  • 1 reply
  • 8 views

I’m trying to reach customer service i cannot access the live. hat despite using chrome clear data … i tried everything im really starting to regret switching from o2

1 reply

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  • iD Mobile Employee
  • October 21, 2025

Hi ​@Lilidurand,

I am so sorry for that. Please try the live chat from another tab. In the meantime, we’d love the chance to assist you and make things right. Please feel free to reach out to us via our social media channels (Facebook or Instagram), Live Chat, our Community page, or by emailing socialqueries@idmobile.co.uk with the details of your query. We’re here to help and will do our best to get everything sorted for you.
Thanks so much for your patience and understanding!

-Isa🎀