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In new ID app my plan has changed

  • May 10, 2024
  • 1 reply
  • 30 views

I wolud like to know why is my bill for this month showing 40.99 when it should be 37.99?

The problem is from when new app was relased.

Best answer by Kash

Hi @grall,

Welcome to the Community!

It sounds like RPI/CPI has been added to your bill.

Have you checked your bill for a full breakdown?

https://www.idmobile.co.uk/rpi

https://www.idmobile.co.uk/cpi

Please get back to us if you require further assistance.

 

Kash

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8175 replies
  • Answer
  • May 14, 2024

Hi @grall,

Welcome to the Community!

It sounds like RPI/CPI has been added to your bill.

Have you checked your bill for a full breakdown?

https://www.idmobile.co.uk/rpi

https://www.idmobile.co.uk/cpi

Please get back to us if you require further assistance.

 

Kash