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Question

in the last few weeks any website that has a 18+ rating is not allowed

  • May 21, 2026
  • 1 reply
  • 9 views
C
Community Member

Any websites that have a 18+ rating is now not allowed from a few weeks ago! Tried turning adult filter on and off no help

    1 reply

    M
    iD Mobile Employee
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    • Michael Z
    • iD Mobile Employee
    • May 23, 2026

    Hi ​@Cable guy1974 

     

    Can you try doing a mobile network reset and see if you are able to access the sites.

     

    Apple: 

     

    1.Press Settings.
    2. Press General.
    3. Press Transfer or Reset iPhone.
    4. Press Reset.
    5. Press Reset Network Settings.
    6. Press Reset Network Settings.
    7. Slide your finger upwards starting from the bottom of the screen to return to the home screen.
    8. Restart phone

     

    Android:
     
    1. Slide your finger downwards starting from the top right side of the screen.
    2. Press the settings icon.
    3. Press General management.
    4. Press Reset.
    5. Press Reset mobile network settings.
    6. Press Reset settings.
    7. Press Reset.
    8. Press Reset Wi-Fi and Bluetooth settings.
    9. Press Reset settings.
    10. Press the Home key to return to the home screen.
    11. Restart phone

     

    -Michael Z

     

     

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