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insurance

  • March 6, 2026
  • 2 replies
  • 9 views

Just got the 26ultra from id but unsure if insurance is included with the monthly plan??

Best answer by Decembersangel72

Hi ​@Eddie.s8 
 

No, insurance is generally not included as a standard feature in iD Mobile phone plans. While they provide a 12 month warranty on handsets, you will need to arrange separate insurance for loss, theft, or accidental damage. 

Key Details Regarding Protection:

  • Warranty vs. Insurance: iD Mobile offers a 12-month warranty for new and refurbished phones, covering mechanical faults but not damage or theft.
  • Third-Party Options: You may be covered by your bank account, home contents insurance, or a separate provider.


Hope this helps x
 

2 replies

Decembersangel72
Gold Contributor
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Hi ​@Eddie.s8 
 

No, insurance is generally not included as a standard feature in iD Mobile phone plans. While they provide a 12 month warranty on handsets, you will need to arrange separate insurance for loss, theft, or accidental damage. 

Key Details Regarding Protection:

  • Warranty vs. Insurance: iD Mobile offers a 12-month warranty for new and refurbished phones, covering mechanical faults but not damage or theft.
  • Third-Party Options: You may be covered by your bank account, home contents insurance, or a separate provider.


Hope this helps x
 


  • Author
  • New Contributor
  • March 7, 2026

Thank you.