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Question

Invoice

  • May 9, 2026
  • 3 replies
  • 12 views
K
New Contributor

My order number is 145480161 and I can't seem to find my invoice.

    3 replies

    M
    iD Mobile Employee
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    • Michael Z
    • iD Mobile Employee
    • May 9, 2026

    Hi ​@KellyB02 

     

    Have you checked your spam or junk folder, and have you received an email confirming that the order has been completed?

     

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    K
    New Contributor
    • KellyB02
    • Author
    • New Contributor
    • May 10, 2026

    I have received an email saying the mobile plan has been set up after it was delivered. Just no invoice email. 

    Hosai W
    iD Mobile Employee
    Forum|alt.badge.img+5
    • Hosai W
    • iD Mobile Employee
    • May 10, 2026

    Hi ​@KellyB02,
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.
     

    Thanks,
    Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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