Skip to main content
Question

iPhone 17 unable to make outgoing call to landlines - call failed

  • June 9, 2026
  • 1 reply
  • 18 views

iPhone 17 unable to make outgoing call to landlines - call failed. Mobile to mobile not a problem.

1 reply

Owethu M
iD Mobile Employee
Forum|alt.badge.img+10
  • iD Mobile Employee
  • June 9, 2026

Hi ​@Lleuadwen

 

We're sorry to hear that you're unable to make outgoing calls to landlines on your iPhone 17, especially as mobile-to-mobile calls are working as expected.

 

Please try the following troubleshooting steps:

  • Restart your iPhone
  • Ensure you have good network signal (try moving to a different location if possible)
  • Turn Airplane Mode ON for 30 seconds, then OFF again
  • Check for any iOS updates: Settings > General > Software Update
  • Ensure your network selection is set to Automatic: Settings > Mobile Service > Network Selection
  • Check that Call Barring is not enabled: Settings > Phone > Call Barring
  • Remove and reinsert your SIM (if physical SIM) or re-enable your eSIM
  • Reset network settings: Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings

If the issue continues after completing the above steps, please contact us via Live Chat or send us a direct message through our social media platforms so we can investigate this further for you.

Owethu