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Estelle Lomax
New Contributor
New Contributor
January 29, 2026
Solved

iphone not ringing out

  • January 29, 2026
  • 3 replies
  • 56 views

Receives incoming calls but doesn’t ring out was ok yesterday- tried switching off for 25 mins - still the same

    Best answer by Lamiya C

    Hi ​@Estelle Lomax ,

     

    Thank you for your message. I’m sorry to hear that your phone is not making outgoing calls.

    Please try the following troubleshooting steps:
     

    Check Airplane Mode: Make sure Airplane Mode is switched off.

    Network Selection: Go to Settings → Mobile Network → Network Operators, and select your network manually.

    SIM Card: Remove your iD Mobile SIM and reinsert it securely.

    Test Another Phone: If possible, try your SIM in another phone to see if the issue persists.

    Lamiya

    3 replies

    Lamiya C
    iD Mobile Employee
    Lamiya CAnswer
    iD Mobile Employee
    January 30, 2026

    Hi ​@Estelle Lomax ,

     

    Thank you for your message. I’m sorry to hear that your phone is not making outgoing calls.

    Please try the following troubleshooting steps:
     

    Check Airplane Mode: Make sure Airplane Mode is switched off.

    Network Selection: Go to Settings → Mobile Network → Network Operators, and select your network manually.

    SIM Card: Remove your iD Mobile SIM and reinsert it securely.

    Test Another Phone: If possible, try your SIM in another phone to see if the issue persists.

    Lamiya

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Estelle Lomax
    New Contributor
    New Contributor
    January 30, 2026

    Thankyou resolved 😊

    iD Mobile Employee
    February 1, 2026

    Hi ​@Estelle Lomax 

    Thank you for getting in touch with us, I am glad that the issue has been resolved.

    Enjoy the rest of your day.

     

    Thank you,

    Zandile 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.