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iphone not ringing out

  • January 29, 2026
  • 3 replies
  • 11 views

Estelle Lomax
New Contributor

Receives incoming calls but doesn’t ring out was ok yesterday- tried switching off for 25 mins - still the same

Best answer by Lamiya C

Hi ​@Estelle Lomax ,

 

Thank you for your message. I’m sorry to hear that your phone is not making outgoing calls.

Please try the following troubleshooting steps:
 

Check Airplane Mode: Make sure Airplane Mode is switched off.

Network Selection: Go to Settings → Mobile Network → Network Operators, and select your network manually.

SIM Card: Remove your iD Mobile SIM and reinsert it securely.

Test Another Phone: If possible, try your SIM in another phone to see if the issue persists.

Lamiya

3 replies

Lamiya C
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • January 30, 2026

Hi ​@Estelle Lomax ,

 

Thank you for your message. I’m sorry to hear that your phone is not making outgoing calls.

Please try the following troubleshooting steps:
 

Check Airplane Mode: Make sure Airplane Mode is switched off.

Network Selection: Go to Settings → Mobile Network → Network Operators, and select your network manually.

SIM Card: Remove your iD Mobile SIM and reinsert it securely.

Test Another Phone: If possible, try your SIM in another phone to see if the issue persists.

Lamiya


Estelle Lomax
New Contributor
  • Author
  • New Contributor
  • January 30, 2026

Thankyou resolved 😊


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  • iD Mobile Employee
  • February 1, 2026

Hi ​@Estelle Lomax 

Thank you for getting in touch with us, I am glad that the issue has been resolved.

Enjoy the rest of your day.

 

Thank you,

Zandile