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Community Member
Skye3
Community Member
October 3, 2026
Question

iphone not working

  • October 3, 2026
  • 1 reply
  • 11 views

iPhone esim not working, I’ve reset network settings and restarted the phone 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    October 4, 2026

    Hi ​@Skye3,

     

    I’m sorry to hear your eSIM still isn’t working after resetting the network settings and restarting your iPhone.

     

    As you’ve already completed this troubleshooting, please contact our Live Chat team so they can check the eSIM on your account and assist with issuing a replacement eSIM.

     

    https://www.idmobile.co.uk/live-chat

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

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