Issue with email.

Forum|Forum|5 months ago
April 1, 2026
1 reply
18 views

Hi, just asking for a bit of help. I've recently upgraded and I got the message saying I'll have an email through soon regarding it. Only to find out after ordering it my email was wrong (had a letter randomly it). Can I get the email resent after correcting my email, or at least some how get in touch about when it will be arriving?

Thanks

Gemma M

iD Mobile Employee

Hi @JoBlondie96,

I am so sorry to hear of the issues that you are facing, we may not be able to resend the email, however we can update it so that it is correct on your account. I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Regards,

Gemma M

The iD Mobile Social Media Team

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