Issue with WIFI calling at work | iD Mobile Community

lreed7619 · 2025-05-02T09:25:21+00:00

I changed to a newer phone a couple of weeks ago (iphone 7 to iphone 12) and have been having problems getting and making calls when at work. There is very little signal in the building so the phone uses wifi calling when I’m in the office which worked fine before - I’m using the same SIM card as previous. I have checked when at home and WIFI calling works fine there (put on airplane mode to check) so it is just when on the work WIFI that it does not. Tried called over Whatsapp at work and this works ok. Not sure what to try after that - if I cannot get it working I will need to change provider as I cannot continue with not being able to use phone when in the office.

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