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Community Member
August 14, 2025
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issues with SMS iPhone 16 pro max

  • August 14, 2025
  • 2 replies
  • 95 views

Has anyone got an iPhone 16 pro max using id mobile and experienced issues with SmS messages?

The phone can send an sms but then afterwards I get a message saying the message failed to send even though it was received by the recipient. I can’t however receive text messages.

I’ve followed all advice from Apple and Dr Google to no avail and even done a hard reset.

ive tried the sim in another iPhone but the same results occur. ID mobile fobbed me off to Apple the other day so before I go back to them tomorrow, has anyone had similar issues?

    This topic has been closed for replies.
    Best answer by WelshPaul

    If you’ve tried your existing SIM card in a different handset and the issue persists, consider ordering a replacement SIM. 
     

     

    2 replies

    WelshPaul
    Platinum 
Contributor
    WelshPaulAnswer
    Platinum 
Contributor
    August 14, 2025

    If you’ve tried your existing SIM card in a different handset and the issue persists, consider ordering a replacement SIM. 
     

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tom
    iD Mobile Employee
    iD Mobile Employee
    August 15, 2025

    Hi ​@davidwn2 

     

    Sorry to hear this, was the SIM card in your device before your number transferred?

     

    It’ll be worth visiting the below page to see if the steps there help;

     

     

    If not, as ​@WelshPaul suggests, a replacement SIM would be next best to try.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.