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issues with SMS iPhone 16 pro max

  • August 14, 2025
  • 2 replies
  • 48 views

Has anyone got an iPhone 16 pro max using id mobile and experienced issues with SmS messages?

The phone can send an sms but then afterwards I get a message saying the message failed to send even though it was received by the recipient. I can’t however receive text messages.

I’ve followed all advice from Apple and Dr Google to no avail and even done a hard reset.

ive tried the sim in another iPhone but the same results occur. ID mobile fobbed me off to Apple the other day so before I go back to them tomorrow, has anyone had similar issues?

Best answer by WelshPaul

If you’ve tried your existing SIM card in a different handset and the issue persists, consider ordering a replacement SIM. 
 

 

2 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • August 14, 2025

If you’ve tried your existing SIM card in a different handset and the issue persists, consider ordering a replacement SIM. 
 

 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • August 15, 2025

Hi ​@davidwn2 

 

Sorry to hear this, was the SIM card in your device before your number transferred?

 

It’ll be worth visiting the below page to see if the steps there help;

 

 

If not, as ​@WelshPaul suggests, a replacement SIM would be next best to try.

 

Tom