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ive broken my phone

  • May 12, 2026
  • 1 reply
  • 2 views
T
Community Member

Ive broken my phone 

    1 reply

    Z
    iD Mobile Employee
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    • Zandile M
    • iD Mobile Employee
    • May 12, 2026

    Hi ​@Theresa1722 

     

    Thank you for getting in touch with us.

    I am sorry to hear that your phone has been damaged.

    If you have insurance cover for your handset, we would advise you to contact your insurance provider directly to arrange a repair or replacement for the device. They will be able to guide you through the claims process and advise on the next steps.

     

    Thank you,

     

    Zandile m 

    The iD Mobile Team 

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