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ive changed to a sim only but my number has changed


Claire.j
Community Member

2 replies

MZone
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Contributor
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  • Answer
  • April 3, 2025

Tom
iD Mobile Employee
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  • April 4, 2025

Hi ​@Claire.j 

 

We’re available via Facebook, Twitter, Live Chat or here on Community.

 

It sounds like you’ve purchased a new plan, which would give a new number, if you meant to upgrade, I’d recommend the above from ​@MZone.

 

Tom