Just joined iD Mobile and have internet but no phone signal | iD Mobile Community
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Question

Just joined iD Mobile and have internet but no phone signal

  • September 3, 2025
  • 2 replies
  • 110 views
J
Community Member

Hi, I have just switched to iD from Lebara.  I have inserted my new sim card and can now use internet however there are no bars of data despite me being in an area with 4G coverage according to the website.  I have turned the phone off and on, turned airplane mode on for two minutes, reselected the iD network, reset my iphone X network setting but still no signal inside or outside of my home in Manchester UK.

    2 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 5, 2025

    Hey there ​@Jetonthenet, sorry to hear that. Are you still having issues now please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    New Contributor

    I’m haing the exact same issue just outside of Guildford. I have 4G but not one single bar of signal? I have done all the resets suggested

     

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