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keep orginal number on new phone but also have another numbwe for my business

  • June 20, 2026
  • 2 replies
  • 6 views

I've bought a phone off you online. iPhone 17e. 
 

I would like to keep my original number but also have another number for the same phone for my business. Is this possible 

2 replies

Decembersangel72
Gold Contributor
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Hi ​@Oliviamhions96 

Yes, you can use two SIMs with different numbers on one phone with iD Mobile, as long as your phone supports Dual SIM capabilities which the iPhone 17e does.
iD Mobile allows you to use one physical SIM and one eSIM, or two eSIMs at the same time with this phone.

Key details to know:

Separate Plans: Each SIM/number must be on its own separate contract.
Managing Accounts: You can manage both iD Mobile numbers under the same billing account and toggle between them on the iD Mobile App to check usage and bills.

If you are using the same email for both numbers:-
If you have the ID Mobile app, there should be a section at the top right ‘view your plans’. Click in and you should be able to see + Add new plan. You are then directed to a page where you can add the phone no., last name & DOB. 
 

Hope this helps x


Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • June 22, 2026

Hi ​@Oliviamhions96,

 

Yes, this is possible, provided your iPhone supports Dual SIM.

 

You can keep your existing iD Mobile number and take out a second iD Mobile plan for your business.

 

This allows you to have two separate numbers on the same phone and choose which one to use for calls, texts and mobile data.

 

If you're interested in taking out a second plan, we'd recommend getting in touch with our Sales team, who can discuss the available deals and help you choose the option that best suits your needs.

 

You can contact them via Live Chat here: https://www.idmobile.co.uk/live-chat

 

Regards,

 

Gemma M

The iD Mobile Social Media Team