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Community Member
PaulyA
Community Member
December 6, 2025
Question

Line Always Busy When Making Calls

  • December 6, 2025
  • 1 reply
  • 192 views

Hello,

In the last couple of days, when I try and make a call its always saying line busy.  Even when I’m in the room with the other phone and its not being used, its saying ‘line busy’.  Anyone else having this problem?  And know what it is?  

    1 reply

    Lamiya C
    iD Mobile Employee
    Lamiya C
    iD Mobile Employee
    December 6, 2025

    Hi ​@PaulyA ,

     

    I’m sorry to hear that you’re experiencing the “line busy” issue when trying to make calls , I completely understand how frustrating this must be.

    This can sometimes happen if there’s a network outage or an issue with your SIM or account provisioning. To help resolve this:

    -Please try restarting your phone.

    -Check that your SIM is properly seated in the device.

    -If the issue persists, try your SIM in an alternative phone to see if the problem continues.

     

    Lamiya

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