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Community Member
October 23, 2026
Question

Login doesn't want to remember ID & PW details on my iphone 17 - why not?

Login doesn't want to remember ID & PW details on my iPhone 17 - why not? They have to be laboriously remembered and typed in each time. Nearly all other apps do remember details on the keychain so ID Mobile is making life unnecessarily complicated! What is the point of having a Facial recognition Biometric after login when all it does is validate after the laborious Login is carried out?

Please please can you help improve this - or am I doing something wrong in the iPhone setup?