Hi, 

My data doesn’t work! This hasn’t been great that most the time the data doesn’t work, it’s quite useless for me with no data. 

I want to cancel my contract if it doesn’t work. 

Hi ​@pennys 

Thanks for getting in touch. 

I can see we have responded to your separate post regarding this issue. 

To avoid confusion or delays, we will continue to pick this up with you from there.

Natalie 

​@pennys they don’t care - i’ve been trying to get them to do something about it for over a year, i’ve just had to firm the poor data for my entire contact - they pass the blame onto 3 and say they can’t do anything else 

Had to threaten them with trading standards when my phone broke as they refused to help

I wish to make a formal complaint 

Hi ​@Bizzybeelovingme,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

We'll speak to you there.

Thanks,

Gemma M

The iD Mobile Social Media Team