Been with Id mobile since November and my mobile data has never worked, maybe had 3 days of decent service the whole time, i contacted Id mobile when i first got my phone about this issue but it was never escalated or resolved, which resulted in a formal complaint. Nearly a year on and my phone still doesn’t work without wifi connection. Any advice as i’m sick of paying £50 p/m for a phone that doesn’t work??!

Hi @OllyT22,Welcome to the Community!The link below to the Help Hub may help you with your issue.If you still have issues, please get in touch with us or our Live Chat Team.Kash

Hi,My data doesn’t work! This hasn’t been great that most the time the data doesn’t work, it’s quite useless for me with no data.I want to cancel my contract if it doesn’t work.

Mobile data doesn’t work 99% of the time

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