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Monthly plan costs question

  • February 17, 2025
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  • Anonymous

I am currently with Asda mobile. Sim only.  I normally alternate between two types of bundle depending how much data I might need.   If I don’t buy a bundle immediately when the previous one has run out, I go into PAYG rates until I buy my next monthly bundle.

What happens with ID mobile?  If I have paid for a bundle with X amount of data and it runs out tonight, what happens tomorrow?  Do I immediately stay on the same type of ID Mobile monthly plan?  Do I go into a flat rate PAYG tariff?  Can I wait for example 48 hours and buy my next ID Mobile monthly plan?  Thanks 🙂

Best answer by andewhite

Okay ​@Ingerland, everything you describe doing at ASDA mobile, can be done with an iD Mobile PAYG account. 

These community articles should help.

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    andewhite
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    • February 18, 2025

    It would depend on whether you chose an iD pay monthly SIM only contract, or an iD pay-as-you-go (PAYG) SIM, ​@Ingerland. 

    If you use an iD PAYG SIM - without an auto-renewing bundle/plan - when your bundle/plan expires, you are charged the iD standard PAYG rates for calls, texts and data, until you purchase another bundle/plan. 

    This community article might help.

    Forum member (non-iD).
    A
    • Anonymous
    • 0 replies
    • February 18, 2025

    But if I am pay monthly?  Is that permanently on an auto renew?  Asda monthly bundles are great.  If it runs out I do not have to auto renew; I can leave it a few days.  If I do so I have to pay PAYG rates until I get a new bundle.  With ID Mobile can I change my monthly ‘bundle’ depending upon my needs?  Towards the end of one month can I decide to change to a different ID mobile monthly bundle.  Apologies for using Asda terminology 😁

    andewhite
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    • February 18, 2025

    Okay ​@Ingerland, everything you describe doing at ASDA mobile, can be done with an iD Mobile PAYG account. 

    These community articles should help.

    Forum member (non-iD).
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    • Anonymous
    • 0 replies
    • February 18, 2025

    The ID mobile PAYG bundles do not appear to be as good as the ID mobile monthly bundles.

    andewhite
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    • February 18, 2025
    Ingerland wrote:

    The ID mobile PAYG bundles do not appear to be as good as the ID mobile monthly bundles.

    That’s correct, ​@Ingerland. 

    Although iD Mobile offer PAYG, they nudge (by pricing) customers to their pay monthly products.

    On the flip-side, the iD PAYG rates look much lower than at ASDA mobile.

     

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    • Anonymous
    • 0 replies
    • February 18, 2025

    Thank you for your help 👍🏻.  I have looked for T&Cs etc to find these answers for myself but I failed miserably 😁. With the pay monthly products, is it like Asda that I can change the next months product?  If one month I had a ID Mobile 4Gb plan, could I change to a 12 Gb for the next month before the 4Gb has expired?

     

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    • Anonymous
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    • February 19, 2025

    I just called the ID Mobile sales line.   They said that if I do not renew my monthly contract at the end of a month, then the number is discontinued.  In other words, I no longer have a mobile phone service.  I guess that is what I like about the Asda PAYG bundles; if I don’t renew for some reason I just go into normal PAYG rates until I renew my bundle - at a time which is convenient to me.

    andewhite
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    • February 19, 2025
    Ingerland wrote:

    I just called the ID Mobile sales line.   They said that if I do not renew my monthly contract at the end of a month, then the number is discontinued.  In other words, I no longer have a mobile phone service.  I guess that is what I like about the Asda PAYG bundles; if I don’t renew for some reason I just go into normal PAYG rates until I renew my bundle - at a time which is convenient to me.

    Not sure that’s correct, ​@Ingerland. 

    Looking at section 10 (“Suspension and termination of the Agreement”) and section 12 (“Charges”), of the current iD Mobile PAYG terms & conditions, it states: 


    In addition, there isn’t a MONTHLY CONTRACT with an iD PAYG SIM, so no need whatsoever to renew each month. 

    Perhaps, ASDA mobile have a better customer service team, along with a telephone support helpline - that’s worth a little extra. 

    Forum member (non-iD).

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