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New Contributor
RLee
New Contributor
October 18, 2026
Question

More data required each month

If I want to change my data plan to more data per month. Will I be sent a new sim.

    3 replies

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    October 18, 2026

    Hi ​@RLee,

     

    No, if you're simply changing to a plan with more data, you won't be sent a new SIM. Your existing SIM and number will stay the same.

     

    You can change your plan by following these steps:

    1. Open the iD Mobile app and sign in.
    2. From the dashboard, tap "View all upgrade deals".
    3. Browse the available plans and select the one you'd like.
    4. Tap "Choose this plan".
    5. Follow the on-screen instructions to complete the plan change.
    6. Once completed, you'll receive confirmation of the change.

     

    If you have any trouble changing your plan, you can contact our Live Chat team for assistance:

    https://www.idmobile.co.uk/live-chat 


    Regards,


    Gemma M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    RLeeAuthor
    New Contributor
    October 18, 2026

    Sorry I forgot to mention I am sim only

    New Contributor
    RLeeAuthor
    New Contributor
    October 18, 2026

    I am on sim only. Will the above steps still apply to me

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