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Question

My contract is currently in my parents name, I'm due a renewal. Is there a way I can set up my account and keep my number?

  • June 20, 2026
  • 2 replies
  • 10 views

So I've started working full time this year and my phone contract is currently under my mums name. I'm due a renewal first week of July and would like to transfer it to my name but dont want to lose my number by starting a new contract entirely. Is there a way around this? I've read here you cant transfer mid contract and this is understandable but is there a way to do it as the contract is essentially restarting. Can she give permission to transfer the number to an account ive created? Any advice would be appreciated.

2 replies

Decembersangel72
Gold Contributor
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Hi ​@Millon 

I’m afraid iD Mobile do not allow for direct change of ownership for existing contracts. This is because the initial credit check is tied to the original account holder and therefore the contract must legally remain in your mums name.

To transfer a number from one iD Mobile account to another, you'll need to port the number to a different network provider and then port it back to the new iD Mobile account. 
There are many month to month packages available that you can do this with i.e. SMARTY, who are comparable in price and also use the THREE network.

Hope this helps x
 


Hosai W
iD Mobile Employee
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  • iD Mobile Employee
  • June 21, 2026

HI ​@Millon,

Thank you for reaching out to us, please accept our apologies for any inconvenience caused to you in relation to the name change issues.

Please refer to the information provided by ​@Decembersangel72 as this is accurate information.
Please confirm if this has worked as well as confirm if this information was helpful.

Thanks,
Hosai