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Question

My number didn't transfer over

  • June 11, 2026
  • 1 reply
  • 4 views
G
Community Member

Hello, i have done the PAC code and gotten an email saying my phone number has transferred over but It hasn’t changed anything. I have gone through the steps laid out in your link with Imessage etc and still nothing.

1 reply

Hosai W
iD Mobile Employee
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  • Hosai W
  • iD Mobile Employee
  • June 12, 2026

Hi ​@gcjones,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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